You can return the item provided that the item is closed in its original packaging and has not been used. According to the laws of the Ministry of Health and hygiene reasons, used lingerie items cannot be returned, not even for measurement. Exchanges will be made if a defect is discovered in the item.

Contact us so that we can verify that the item meets our return policy. You can come to us by prior arrangement for a free return, or alternatively send the item to us at the customer's expense. Our address: Mendeli Mocher Sfarim 16, Tel Aviv.

We do our best to provide high quality and completely functional products. If you encounter a defect, contact us and we will be happy to assist and address the issue.

Contact us as soon as possible and we will do everything we can to help accordingly.

We have prepared a size chart for you to help you measure and fit correctly. Click on the following link > Size Chart

We update the site and inventory regularly, so it's worth checking in and checking back. You are also welcome to contact us to make sure the product is back in stock.

Absolutely. The site is secure and encrypted using SSL technology required by commercial sites. So credit details are never stored on the site or anywhere else. The clearing process itself is secured by the clearing company.

Our website is secure and very friendly. If you would still like to place an order by phone, we are here for you. Contact us.

Deliveries are provided by courier to your home within 7 business days.

Business days are weekdays - Sunday through Thursday. Fridays, Saturdays, holidays, holiday eves, and Hol Hamoed - are not considered business days.

You are welcome! You can arrange with us in advance and come pick up the package at the address: Mendeli Mocher Sfarim 16, Tel Aviv.